Evaluation of Life-Event Portals: Multi-attribute Model and Case Study
نویسندگان
چکیده
The provision of life-event based public services is one of popular development trends of egovernment programmes that have emerged in recent years. In the article, first a concept of life-event portal is briefly presented. The main emphasis of the article is on the methodology for the evaluation of life-event portals, which is based on multi-attribute modelling. The methodology helps to assess and compare electronic services, life-events and portals as a whole. The results of an analysis of sixteen life-event portals are presented.
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